Holdfast Hotel, Glenelg

date of visit: Wed 2 Feb 2011

Holdfast Hotel Schnitzel

I was quite excited to be heading to the Holdy: I haven’t had a schnitzel in what seems like ages and I went through a stage of drinking (responsibly, of course) at the Holdy on a Friday after work (quite an achievement as, at the time, I worked out at Elizabeth). The last schnitzel I ate there I perched at the front bar before a gig. More than 10 years ago.

Since then, the Holdy has had a face lift, got itself a micro-brewery and generally made its way up in the world. Sometimes this is a good thing, sometimes it’s not.

We started the evening out in the beer garden which is a pleasant spot for a drink. Even though it’s smack bang on Brighton Road it’s well enough shut off from the street that you don’t notice it. There’s plenty of shade and no shortage of seating. Obviously, it’s where the smokers are going to congregate but I think it’s spacious enough to make that not an issue.

Having its own brewery was a definite draw card for me, so I was a little disappointed when I headed to the bistro’s bar to find only one of their beers on draught: Dominator. At least the barman did actually know what style the beer was (a wheat beer) and he even knew the beer’s approximate abv. Things were looking good.

The Bistro was a lot busier than I’d have expected for a Wednesday night, with a couple of large parties booked in – so it was a good thing we’d made a reservation. When I’d booked I’d been careful to advise that we were coming in with a pram so it was disappointing that our table was at situated along a wall, right on the end, next to the door through to the front bar – so no space at all for a pram. Fortunately, the waitress in charge of showing us to our table recognised instantly (before we did) that there would be a problem and suggested we sit in one of the booths at the back of the bistro. It’s a shame the person taking the booking hadn’t shown similar initiative and customer focus …

The booths at the back of the bistro are actually an excellent spot to sit even if you don’t have a pram. The area is carpeted with soft furnishings and is considerably quieter than the main area (which, of course, consists of the requisite hard surfaces). If you’re old and grumpy (like my friends and me!) this is perfect!

Mondays and Wednesdays at the Holdy are schnitzel nights – the schnitzels are $14 with parmi an additional $2.50. If you’re like me, you’re probably thinking that $14 is not a particularly cheap schnitzel on a schnitzel night (not when you consider you can head to the Rob Roy and pay $10) … so was the Holdy going to over deliver?

No.

The schnitzels were standard pub schnitzels. The schnitzel itself was quite generously sized and came with a reasonable (but not massive) portion of chips. While I’d put the chicken parmi firmly in the average-good bracket, the chips weren’t that flash. As you can see from the photo the schnitzel came with a bit of vegetable decoration but if you wanted salad or vegetables that was extra again (an extra $4.90). Since no one in their right mind goes to a pub for a schnitzel and then orders salad as well I can’t report on that …

The remainder of the Holdy’s menu suggests that the kitchen is trying to do something a bit interesting while staying firmly within a ‘pub meal’ remit. Parts of the menu are a little pedestrian (seafood basket, for example), parts are a bit odd (potato and pecan croquette … not a natural pairing) and parts sound quite good (creamy parmesan potatoes, fennel gratin). But that makes me worry the menu is attempting to be all things to all people. Still, I shouldn’t be commenting on what I haven’t tried!

However, as far as the schnitzels go, we all felt they were too expensive for what they were: a standard pub schnitzel at a slightly higher than standard price.

Schnitzels a bit pricey – even on schnitzel night
Rating:2.5 stars

Pride of India, Glenelg

date of visit:  Sat 28 Aug 2010

With our dinner at the Yakumi well and truly stymied, our group of six was left to wander the streets of Glenelg looking for food.  At around 8pm on a Saturday night.  The Glenelg BBQ Inn, which would have been our natural fall back, was packed. Everyone was grumpy (some more than others) and people were getting thirsty.

As curry usually keeps everyone happy we headed down the road to the Pride of India to try our luck. We were lucky, in that they could accommodate six – taking the restaurant to approximately half full. Frankly, that’s about where the luck ran out …

It soon became apparent there was something wrong … I’m going to be kind and suggest that the restaurant had been left in the lurch by staff calling in sick. There appeared to be two ‘proper’ waiters – a man and a woman who were both wearing a uniform, and one of whom clearly knew what was going on. There seemed to be two other ‘waiters’ who had been drafted in. I suspect they may have been delivery drivers, given their very casual dress, and, in the case of one, absolute cluelessness about front of house restaurant service.

I do genuinely feel sorry for those dropped in a professional situation for which they are ill-equipped. However, I also feel sorry for me, when I’m at a restaurant and my waiter REALLY is Manuel of Fawlty Towers fame. So, drinks were ordered by pointing to pictures of beers on the menu. Our bottle of sparkling wine arrived and was placed on the table unopened. In some circumstances we’d have been worried about the grubby fingerprints all over our glasses, but we had to get that bottle open first …

As you might expect, the food ordering process was pretty shambolic. Our group tried to keep it as simple as possible but moments later the waitress (who knew what was going on) had to return to our table to clarify our meal: clearly the delivery driver cum waiter hadn’t been briefed on how to take an order.

So – service-wise, I’m sure you get the picture. Things did improve slightly as the meal progressed but there are obviously some very serious staffing issues at the Pride of India.

All of our food did arrive, and as ordered. The main courses were far superior to the entrées, which we mostly found to be a little unexciting. My mixed pakora was OK, but a touch salty and certainly nothing to rave about. Salty seemed to be a common complaint around the table.

Main courses were much better. I chose the dal gosht – lamb and lentils, along with a bhatura (deep fried bread … how can you go wrong? While I definitely enjoyed my main more than my entrée, I’m not such a fan of the use of kidney beans in dal and a hungry eater might complain that the portion was a little light on meat. For me, it was pretty much the perfect size.

Other main courses ordered included the tandoori lamb chops, the hot Malayalee prawns and the lamb nawabi. Everyone was in agreement that their main courses were superior to the starters … but no one was convinced that the experience was worth the effort. As I’ve mentioned of the Taj Tandoor, curry in a restaurant just can’t be ho-hum. While I can’t vouch for the authenticity of any curries made in our household, I do know that they’ll be tasty, the meat will be tender and the meal will be cheap. If I’m paying $20 for a main course, I need to feel that somewhere along the way, something is being value added. And I’m not talking about comedy service.

The evening wrapped up, costing just under $50 a head. Unsurprisingly, we were in the restaurant quite a while, so I wouldn’t recommend Pride of India for a quick meal. In fact, I’d only recommend it for potential comedy value …

Comedy service, average curry

The food just wasn’t good enough to make up for the amateur service …

Rating:2.0 stars
**

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Yakumi, Glenelg

date of visit:  Sat 28 August 2010

Yakumi, a tiny Japanese restaurant on Jetty Road, Glenelg has been something of a favourite venue amongst my extended family for quite some time.  So much so that my uncle and aunt actually booked out the whole restaurant for my cousin’s 21st birthday.

So you might be thinking that you’re about to read about the family’s latest, greatest experience, eating fabulous Japanese food and enjoying an all round top night out.

You could not be further from the truth.

There aren’t many seats at the Yakumi as it’s popular and, as we were planning a Saturday evening sortie, my father rang the Tuesdsay beforehand to book a table for 6 people for 7:30pm.  The phone was answered, the booking was taken (including name and contact number) and the family promptly put the date in its collective diary.

And when we arrived at the restaurant on Saturday night we found my uncle and aunt on the footpath … apparently not a record of our booking in sight.  With a full restaurant there was nothing that could be done except leave and find somewhere else to eat – always a handy thing to do as it pushes 8pm on a Saturday night.

So there’s no raving about the food here, just a comment on how truly awful service is at the Yakumi.  Taking a booking isn’t rocket science … 6 people, 7:30pm, Saturday … I’m pretty sure even I could manage it.  And if I ran a restaurant, I’d want to keep both potential customers happy and I’d be making sure that repeat customers keep on coming back – and that starts by not messing up bookings.

I’m prepared to accept that mistakes happen and bookings do get lost … but this isn’t actually the first time my family has had this experience so we can only conclude that while whatever happens in the kitchen at the Yakumi might be good, front of house leaves a lot to be desired.

Perhaps you won’t mind the embarrassment and hassle that a misplaced booking causes but for us, it’s more than a good enough excuse to check out some of Adelaide’s other Japanese restaurants.

Yakumi

Terrible Service

If your front line staff can’t take a booking, customers will never have the opportunity to try your food. The eating out experience starts when the phone is first answered …

Rating:0.5 stars
1/2

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